We were told to notify the nurse or doctor if he or she was about, which was hardly ever. The nurse or Doc would look at the screen which the camera was linked to, to avoid them having to enter the GP, and if they thought it was extenuatingly serious they'd intervene.

It is very tough, but the set up was such the whole place was monitored from nook to cranny, no way could someone break a bone or have a seizure without us noticing. Its only if they complained and we couldn't suspect anything ourselves, which is what this sounds like.